This course is designed to provide the student with an understanding of the quantitative methodology for the management of both services and manufacturing. The course will help solve business problems with quantitative techniques and highlight the advantages that quantitative analysis can provide for organizations.

Every dataset tells a unique story, and in this course, students learn to elicit these stories from data. The course develops students’ ability to ask critical questions about their data in order to better understand it. Students will run tests to identify data problems and will learn how to take corrective actions. In addition, the course covers important parametric and non-parametric tests, and discusses their benefits and limitations in a big data world.